Build your perfect AI plan
Choose the features that best fit your business — and as many as you need. You can customize your plan by selecting the exact services you want, and decide how many AI agents you'd like to deploy. Whether you need one assistant or an entire AI-powered team, Norfolk AI scales with you.
Explore the features below and start building a plan tailored to your growth.
Instant Form Response
The AI Agent instantly responds to form submissions by calling within seconds. Answers questions, qualifies leads, and handles transfers or scheduling, all in under 60 seconds.
What this plan includes
- Response to form submissions in under 60 seconds
- Qualification of leads through intelligent conversations
- Automated meeting scheduling
- Follow-up sequences for unresponsive leads
- Customizable agent personality, tone, and script
- Creation of a customized knowledge base for each company
- All agent activity visible through a real-time dashboard
- Seamless data sync between AI and company’s CRM
- Automatic logging of all customer data collected by the agent
- Transfers calls to human reps when needed
- Instant updates of contact records, tags, and notes in CRM
- Full integration with company workflows and sales stack
SmartConnect 24/7
Norfolk AI provides always-on phone lines with an AI assistant ready to answer, schedule meetings, and support. Boosting engagement and driving sales anytime.
What this plan includes
- AI agent greets and engages clients in real time
- Understands customer needs and answers questions naturally
- Qualifies leads through intelligent conversations
- Schedules meetings or transfers calls as needed
- Provides customer service tailored to your company’s tone and style
- Uses company-specific knowledge about products and services
- Asks and answers detailed product/service-related questions
- Confirms meetings in advance and sends follow-ups
- Sends emails and transfers calls to the right internal specialists
- Collects caller information and updates company databases
- Customizes responses using real-time data and context
- Operates 24/7 to capture all potential leads
- Reduces operational costs and manual workloads
- Maximizes every call’s business potential
QuickTalk Assist
Lets leads and customers instantly connect with your AI voice agent via a CTA widget, delivering human-like voice support, lead capture, and real-time assistance.
What this plan includes
- Turnkey AI-powered voice solution
- Embedded CTA voice widget for websites and social channels
- One-click/tap voice connection on any device (no downloads required)
- Instant access to AI voice agent (e.g., Marcela)
- No holding, no repetitive inputs from the customer
- Real-time, natural voice conversations
- Answers questions and resolves issues instantly
- Transfers to a human representative when necessary
- Can proactively reach out with updates or feedback
- Designed to sound and feel human for better customer experience
Instant Form Response
SmartConnect 24/7
QuickTalk Assist
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Instantly captures leads the moment they fill out a form, increasing conversion. Basic validation through email or phone data submitted.
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Always-on engagement that qualifies and routes leads using AI or live agents. Validates intent and profile based on responses and behavior.
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Enables real-time voice contact with specialist, perfect for urgent, high-intent leads. Live qualification through direct conversation.
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Automated replies with relevant information and helpful links immediately after form submission. Good for addressing basic customer inquiries.
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24/7 service using AI or reps to answer FAQs, check order status, or guide through self-service. Helps deflect volume from human agents.
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Connects customers directly with an expert for personal and detailed assistance. Enhances the customer journey through humanized support.
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Instantly sends how-to guides, manuals, or troubleshooting articles for simple issues. Useful for onboarding and common questions.
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Always-available help with technical topics like integrations, bugs, or account setup. Combines AI decision trees with knowledge base access.
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Live access to product or tech specialists for deeper support. Great for complex questions in B2B environments.