More Super, Qualifying, Sales, Service, Support, Contract, Upselling, Marketing, Trusting Conversations

That's a fantastic question! Do you remember when CRMs first came out and account managers were frustrated with having to input all that information and learn how to use the tool?

Well, AI agents are a whole different story. Ideally, each of your account managers will have their very own AI buddy (actually, it's more like a team of buddies) that will take care of a ton of work behind the scenes, so the account manager only gets to enjoy the perks.

A steady stream of qualified leads will come in the form of booked meetings at the account manager's convenience, and they'll receive an email filled with useful information about the meeting, the people involved, and a summary of what happened during the conversation with the AI buddy while it was qualifying the potential client. It's really quite amazing. The sales manager will also have access to a bunch of charts on one or more dashboards, making it super easy to review all the KPIs.

Norfolk AI partners with premier providers of LLM and Agent platforms within the industry. Our agents are tasked with data sourcing and enrichment, developing email and LinkedIn sequences, engaging with potential clients, confirming meetings, generating reports and dashboards to inform account managers, and monitoring meeting outcomes through conversational analytics. Our starter package includes four agents. A midsize sales team would typically engage twenty or more agents from us.

Certainly. Our agents are proficient in various communication mediums, including text (email, LinkedIn, WhatsApp, SMS, Meta) and voice. AI agents are capable of making hundreds of phone calls simultaneously, ensuring that nearly all potential clients receive a call within the optimal time frame. These AI agents are fully conversational, capable of asking qualifying questions to filter potential clients, and can schedule meetings if the call is successful. They are integrated with the account manager's calendar and email, and will follow up to confirm the meeting. In the event that a potential client does not answer, AI agents are trained to make multiple follow-up calls to maximize the likelihood of scheduling the meeting.

Our team makes sure your AI Agent uses the top-notch LLM and language engine, safely accessing the online information it needs. Success depends on shaping the agent's personality to fit your brand and go beyond human conversational skills. Our wide-ranging prompts and workflows help create resourceful, friendly personalities. Finally, we build a comprehensive knowledge base from the information you provide, relevant online URLs, and sometimes, details about competing products. Your agent can be a no-nonsense professional account manager or a lively and engaging business development and relationship manager. You and your company get to decide, and we'll bring your agent to life.

Norfolk AI's agents are like your trusty sidekicks, always ready to jump in and help with a variety of tasks, often teaming up to get things done. For example, our outbound opportunity developer agent will cheerfully reach out and chat with potential clients, setting up meetings for your account managers. At the same time, another agent will be busy making dozens or even hundreds of calls to confirm those meetings and make sure everything is perfectly set for discussing sales opportunities.On the marketing side, our cheerful conversational agents are always excited to answer incoming calls or reach out to potential clients right after they fill out a form on your website or social media. We also have versatile chatbot agents who love chatting with your prospects and answering their questions. Behind the scenes, we have dedicated agents working hard on databases and enhancing data, making sure everything is ready to be part of email sequences or campaigns, which are also crafted by another type of agent. And that's just the beginning!

AI is making waves in the business world and transforming everything. When AI is used for a task, the first thing you'll notice is how efficient it is. It can do more for less. For us, the cost of using AI agents is worth comparing to having your own prospecting team or hiring an outsourcing service for data analysts and SDRs. AI agents can perform tasks and even have conversations just like humans, but they're not humans, which is a big plus because they can work anytime and handle multiple tasks simultaneously. There is much more but I believe you see the trend.